Negotiating and Relationship Building - Spontaneity Shop

Negotiating and Relationship Building

Average Duration:

2-3 hours

Doing productive and lasting business with others involves both parties being happy with the outcome – but that can easily be very elusive. With a combination of empathy, impact, patience and consistency this workshop peels back the turf from the emotional minefield; so that each participant can avoid accidentally blowing up a good interaction through error, but still dare to approach the red line safely, and make negotiation and relationship building move hand-in-hand rather than head-to-head.

This three-hour session is an interactive approach, offering insight, practice and feedback, covering:

  • The difference between negotiating and haggling
  • The Compromise trap
  • Pendulum arbitration
  • Making your impact skills work for you
  • Why empathy helps you as well as them

This session is important for everyone but especially useful for

  • Juniors who need practice at holding ground without
  • Client relationship managers at the point of raising fees
  • Professional services associates tasked with cross-selling and upselling
  • Anyone raising children

Negotiation principles apply to so universally that each engagement needs a detailed briefing call! – please get in touch here


“Simply brilliant feedback, thank you… we’ve never had a Net Promoter Score so high.”

Training Programme Manager

“Thank you! I had a blast learning from you.”

EMEA Marketing Lead

Make An Enquiry

Please enter your contact details with a few words about the reason for getting in touch, and one our team will get back to you promptly.

Often conversation is quicker than correspondence, so if you have a question that requires an immediate response, or would like to brainstorm a problem with one of us, feel free to call 020 7788 4080 – if we are not all occupied with other clients at that time we will pick up!


Our other courses and workshops

We can deliver this material in single hour-long sessions, or interactively over a number of days. We can coach your people one-on-one in senior programmes, work with larger groups in a web seminar setting, or we can dial into your web conference or away-day. And we like a challenge so if you have an idea for something and you think we might be right for it, then please don’t hesitate to get in touch.

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