Last Tuesday, whilst facilitating a corporate training session, I watched something fascinating unfold. A senior finance director, notorious for his rigid negotiation style, suddenly found...

We're living through the age of artificial intelligence, chatbots, and digital communication tools. Every week brings a new platform promising to make us better communicators,...

There's something profoundly unsettling about watching a colleague deliver what should be genuine feedback whilst staring at their own reflection in the corner of their...

Picture this: you're in a Teams meeting, and someone's presenting the quarterly figures. Their voice is flat, their language peppered with phrases like "optimise our...

https://youtu.be/PhefmGrdGwU?si=7RBuPDIDQHdBZZLz&t=2730 This happened last night – a question in the UK election campaign to the two main party leaders, live on the BBC in front...

When I was a tiny child I would go to sleep to the sound of musicians downstairs, led by my mum. She plays the French...

I sent the screenshot above to my colleagues at the Spontaneity Shop yesterday afternoon, and was genuinely excited about it. The little network symbol in...

Top right; three dots; freedom! It's 2019. You’re having coffee with a close friend, and within seconds of putting down your chocolate éclair she’s alerted...

Going on a course can feel slightly scary; to learn we must face and embrace our failures. At our workshops we make a virtue of...

Here’s a screenshot from today at 1114hrs GMT; arguably one of the most important videoconferences in history. This group is discussing the preliminary results of...

The independent report into the UK Home Secretary’s management style reported back last week, and was instantly (and reasonably) the subject of hot debate at...

“I’m someone who owes his career to being in the room with my clients – that’s how I’ve made every sale, and grown every relationship,...

Photo: Per-Anders Pettersson/Getty Images As I was doing the washing up today I caught the first episode of Francine Stock’s excellent investigation of Charisma (repeated...

Saturday’s winter lockdown TV announcement contained a host of widespread bad practices -  many of you will already have made a note to do things...

If all goes normally, tomorrow's poll in the US will end up with a winner (and a loser). We are fascinated by stories of victory...